Mears is one of the UK’s leading housing solutions providers to both the public and private sector. With more than 5,400 employees, we work with clients to help develop, fund and implement innovative housing solutions.
We are the largest provider of repairs and maintenance, and regeneration services across the UK. We are a highly responsible partner, who is committed to; delivering the highest levels of customer service, keeping our promises, creating a great place to work, and tackling issues that matter to people and communities.
A desire to make a positive difference wherever we operate has always been at the heart of our business. It was 30 years ago when we were a small maintenance contractor with a single van; and it still is now we are a truly national company.
Through long-term, sustainable partnerships we will deliver high quality, value-for-money services to meet our customers’ needs. We will achieve this through a culture which values people, promotes innovation and encourages continuous improvement. This will help us to grow a successful and profitable business, which is highly valued by our customers, employees and shareholders.
Sharing values leads to shared success – All Mears colleagues are bound by a common set of behaviours. We call this the Red Thread. It’s in our DNA and it helps us achieve more as individuals, as a team, and as a company.
Red thread defines our culture; it’s the way we do things around here. Red thread is what binds us all together.
We will strive to be the best we can be and encourage colleagues to deliver the services our customers expect a little bit better every day.
We will take the initiative, take ownership and take responsibility, knowing our business will support us every step of the way.
We will take a step back, put ourselves in the customers’ shoes and deliver a service everyone in Mears would be proud of.
We will take responsibility for how we act, the image we portray and for always doing the right thing.