Apply to join Mears Customer Scrutiny & Advisory Board

Reporting to the Mears PLC Board, the Scrutiny & Advisory Board is independently chaired and works closely as part of the Your Voice programme.

The board is made up of representatives who will represent:

• The Repairs and Maintenance (social housing) and Housing Management parts of the business
• The main regions that Mears works in and the diverse demographic, social and ethnic groups that make-up the Mears customer base

‍Senior representatives from Mears also attend including a PLC Non-exec director, senior customer involvement lead, senior operational lead.

If you are thinking of applying, you need to:

• Have current experience of living in home provided by Mears or where Mears provides services such as repairs
• Be interested in improving the experience of Mears customers
• Have a curious mind and be willing to ask relevant and productive questions. Previous tenant involvement experience is not required but tell us if you have any when making your application
• Be able to consider evidence and explore issues including and beyond your own experience
• Be willing to work as part of the Board to make recommendations aimed at improving customer service

There are circumstances in which an individual may not apply. They include:

• Persons who are not resident in England
• Persons who are under 16 years-of-age
• Persons who are employed by Mears
• If you have any business or personal interests that might be relevant to the work of Mears and which, if not declared, could lead to a real or perceived conflict of interest were you to be appointed.

If you wish to discuss any of the above, please email Communications@mearsgroup.co.uk

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How to apply

We want to make this as easy as possible, so if you want to join simply click the button below for details.